Shipping policy

GENERAL INFORMATION + SHIPPING METHOD & COST

To which countries do you ship to? Worldwide!

BTQ.com ships worldwide to nearly every country across the globe, we employ the services of major, trusted international carriers to ensure your package arrives to your destination fast and securely.

Shipment Upgrade Notice:

Add qualifying item(s) totaling $75 USD* or more to your shopping bag and Standard Shipping & handling charges will automatically be deducted for eligible orders - no offer code required. If you choose an Express Shipping option, you will only be charged the upgrade cost.

 

All packages have specific tracking information.

 

You can choose your preferred shipping method on the Order Information page during the checkout process.

 

Note: Shipping times may be affected during public holidays as manufacturers and couriers will limit their operations during these times. Though this is unfortunately out of our control, we will try our best to improve on this issue.Once the items are ready to be shipped, we will send you an e-mail to notify you that your parcel has been dispatched. The e-mail includes a link to the shipping company website. From there on, you will be able to track the status of your order.

 

SHIPPING METHOD COUNTRY OR REGION COAST SHIPPING TIME (BUSINESS DAYS)

STANDARD SHIPPING  USA  $10    10 - 21  BUSINESS DAYS

STANDARD SHIPPING  USA  FREE - ORDERS OVER $75  10 - 21  BUSINESS DAYS

STANDARD SHIPPING  EUROPE $10  10 - 21  BUSINESS DAYS

STANDARD SHIPPING  EUROPE  FREE - ORDERS OVER $75  10 - 21  BUSINESS DAYS

STANDARD SHIPPING  ASIA FREE  10 - 21  BUSINESS DAYS

STANDARD SHIPPING  OTHER COUNTRIES FREE  10 - 21  BUSINESS DAYS


EXPRESS SHIPPING   USA  $15*  7 - 14  BUSINESS DAYS 

EXPRESS SHIPPING   EUROPE  $15*  7 - 14  BUSINESS DAYS

EXPRESS SHIPPING   ASIA $15*  10 - 14  BUSINESS DAYS

EXPRESS SHIPPING   OTHER COUNTRIES $15* 10 - 20  BUSINESS DAYS

 The express shipping coast calculate based weight. 

 

WHEN WILL I RECEIVE TRACKING INFORMATION?

Within a week of your order being fulfilled (shipped), you will receive notification of your tracking number.
If you do not receive your tracking number within 7 business days, please contact us!

PROCESSING TIME

Orders typically ship the after 3-5 business days.